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Why PurrHug?

At PurrHug, we believe every pet deserves love, comfort, and care — whether they’re purring on your lap or wagging their tail by your side. Our passion is to create products that bring warmth and happiness to every paw and whisker.

From cozy beds to premium toys, each item is thoughtfully designed to wrap your furry friends in a hug of comfort — because love isn’t just felt, it’s lived.

Whether you have a curious cat or a loyal dog, PurrHug is your trusted companion in the journey of unconditional love.

  • ✔️ 7-Day Money-Back Guarantee

  • 🚚 Fast & Free USA Shipping

  • 💬 24/7 Support

PurrHug – Frequently Asked Questions (FAQ)

Do you ship internationally?

At the moment, we ship only within the United States.

How long will my order take to arrive?

  • We process orders within 1–3 business days.
    We ship from both our     US warehouse and our international warehouses depending on product availability.
    US Warehouse: 3–7 business days
    International Warehouse: 7–15 business days
  • You’ll always receive a tracking number once your order ships

Can I return or exchange an item?

Yes! We offer a 7-day return policy from the delivery date.
Items must be unused, in the original packaging, and free of pet hair or odors.

See our Returns & Refunds Policy for details.

How can I contact you?

📧 Email: support@purrhug.com
⏱ We reply within 24 hours on business days.

How do I track my order?

You’ll get a tracking link in your shipping confirmation email.
You can also check your tracking info any time by clicking the link in that email.